AM Warranty

Age of vehicle from the year of make which is not more than 5 years from manufacturing year, odometer mileage reading shall not exceed 100,000 km at the time of activation of this warranty.

Warranty period is activated from the registration date for 1 year or 25,000 kms (whichever comes first basis based on date & mileage recorded on the booklet).

There is a RM7,500 limit per claim, on total aggregate up to RM50,000.

There are four important notes regarding the RM7,500 limit:

1. RM7,500 is a maximum limit, there is no minimum amount to proceed for claim
2. No processing fee or excess charge for filing a claim report
3. Until the RM50,000 on total aggregate is fulfilled, any item that has been claimed beforehand can be claimed again as long as proven faulty
4. Upon approval of claims, covered parts & labour, an official approval letter will be issued to the respective workshops therefore customers will not be required to make payment for approved items. Excluded items are wear & tear items, normal service items, eg : engine oil, oil filter, oil seal, brake fluid, steering fluid, brake pads

Customers are required to perform routine service of their vehicles at any GMR’s panel workshops every 6 months or 10,000 kms fully synthetic engine oil (whichever comes first basis based on date & mileage recorded on the booklet). For the updated list of workshops, please click here.

Guard My Ride AM WARRANTY program covers the following:

• This policy does not cover any loss, damage liability or costs directly or indirectly related to or caused by or arising out of in consequence of damage by fire, theft, burglary, accident, neglect, misuse or abuse, among other criteria. For the full exclusion list please refer to the GMR booklet or get in touch with our customer service for more info.
• Not accepted for damage caused by oil seepage, water entry, modification, noise, overheated, fire, accident, timing run out, water leaking, crack, melted.
• Not include for lubricant oil, oil ring, seal, cable, gasket, screw, bearing, programming, fuse, relay, sealant, lamp bulb, wiper blade, belting, timing belt and chains, thermostat, filters, hoses, wear and tear item.

Towing is available throughout West Malaysia (not available for Thailand & Singapore), towing number 019-929 9339. Vehicles will be towed to the nearest panel workshops, of which the fees incurred will be free up to a limit of RM300, any amount exceeding RM300 will be paid by customers.