ELIGIBILITY

Age of vehicle which are not more than 8 years from year of manufacture, odometer mileage reading shall not exceed 140,000km at the time of activation of this warranty.

WARRANTY PERIOD

The warranty is for 1 year / 25,000km. (whichever shall first occur based on date & mileage recorded on the booklet). There is a 7 days & 500kms ​cooling-off period from the coverage starting date & mileage, claims only can be made after this period.

COVERAGE LIMIT

There is a limit of RM7,500 per claim and RM40,000 in total aggregate.

There are four important notes regarding the RM7,500 limit:

  1. RM7,500 is a maximum limit. There is no minimum amount to proceed for claim.
  2. No processing fees or excess charge for filing a claim report.
  3. Until the RM40,000 total aggregate is fulfilled, any item that has been claimed beforehand can be gain as long as proven faulty.
  4. Upon approval of claims, covered parts & labour, an official approval letter will be issued to the respective workshops therefore customers will not be required to make payment for approved items. Excluded items are wear & tear items, normal service items eg: engine oil, filter, oil seal, brake fluid, brake pads, etc.

SERVICE MAINTENANCE REQUIREMENT

Customers are required to perform routine service of their vehicles at any GMR’s panel workshops only.
Fully Synthetic Oil – Every 10,000kms or 6 months whichever occurs first
Semi Synthetic Oil – Every 7,000kms or 4 months whichever occurs first
(whichever comes first basis based on date & mileage recorded on the booklet). For the updated list of workshops, please log on to www.gmride.com.my

WARRANTY COVERAGE

Guard My Ride ACE WARRANTY program covers the following:

ENGINE SYSTEM
Internal Components
• Cylinder Head
• Camshaft Intake
• Camshaft Exhaust
• Intake Valve *not include valve seal
• Exhaust Valve *not include valve seal
• Camshaft Pushrod
• Camshaft Follower
• Rocker Arm
• Tappet *not accept for noise
• Cylinder Block
• Piston Assembly
• Connecting Rod with Cap
• Crankshaft
• Eccentric Shaft
• Engine Oil Pump
• Balancer Shaft

ENGINE SYSTEM
External/ Additional Components
• Camshaft Adjuster
• Camshaft Adjuster Solenoid
• Central Valve
• Valvetronic Motor
• Variable Valve Timing Gear
• Engine Vacuum Pump

TURBO / SUPERCHARGER
• Supercharger
• Turbocharger
• Turbo Control Solenoid
• Turbo Pressure Sensor
• Waste Gate
• Electric Adjuster / Actuator
• Electric Diverter Valve

TRANSMISSION SYSTEM
• Torque Converter
• Input & Output Shaft (Gear Shaft)
• Planetary Gear Sets
• Idler Gear & Driver Gear
• Transmission Bonded Piston
• Pressure Plate
• Brake Bands
• CVT Drive Pulley
• CVT Driven Pulley
• CVT Steel Chain
• Mechatronic
• Valvebody
• Electro Hydraulic Control Unit
– Valvebody Control Unit
• Electronic Control Solenoid
– Pressure Regulator Solenoids (EDS)
– Magnetic Valve Solenoids (MV)
• Transmission Oil Pump
• Stepper Motor

SENSORS
Engine
• Camshaft Position Sensor
• Crankshaft Position Sensor
• Eccentric Position Sensor
• Oil Lever Sensor
• Oil Pressure Sensor
• Engine Temperature Sensor
• Knock Sensor
• Oxygen Sensor (O2,Ho2)

Transmission
• Tiptronic Shifter Assembly (External Unit)
• Oil Temperature Sensor
• Transmission Speed Sensor
– Gear Speed, Turbine Speed
– Input Speed, Output Speed

CONTROL UNIT
• Engine Control Module (ECU,ECM)
• Transmission Control Module (TCU,TCM)

ELECTRONICS – AIR BAG
• Air Bag Control Module (SRS)
• Air Bag Impact Sensor

ELECTRONICS – MOTORING
• Sunroof Motor *not include linkage or cable
• Wiper Motor *not include linkage or cable

BRAKING SYSTEM
• Brake Master Pump
– Master Cylinder
• Brake Booster
– Hydraulic, Vacuum, Motor

OTHERS
• Labour for Workmanship / Engineering Work
• Labour for Repair Work

WARRANTY EXCLUSIONS

  • This policy does not cover any loss, damage liability or costs directly or indirectly related to or caused by or arising out of in consequence of damage by fire, theft, burglary, accident, neglect, misuse or abuse, among other criteria. For the full exclusion list please refer to the GMR booklet or get in touch with our customer service for more info.
  • Not accepted for damage caused by oil seepage, water entry, modification, noise, overheated, fire, accident, timing run out, water leaking, crack, melted.
  • Not include for lubricant oil, oil ring, seal, cable, gasket, screw, bearing, programming, fuse, relay, sealant, lamp bulb, wiper blade, belting, timing belt and chains, thermostat, filters, hoses, wear and tear item.
  • Any cause to engine oil consumption are not covered (ACE & COLT Policy).

TOWING HOTLINE

Towing is available throughout West Malaysia (not available for Thailand & Singapore). Towing Number: 019-929 9339. Vehicles will be towed to the nearest panel workshop, of which fees incurred will be free up to a limit of RM300. Any amount exceeding RM300 will be paid by the customer.